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No. The price is calculated without signing up; your phone number is asked only when you confirm the order — it's your access to the order and its chat.

The window can be rescheduled from the order while the professional hasn't set off. The address is chosen when building the order; if you got it wrong, cancel for free and build a new one.

For now we work within Quito and Guayaquil. The calculator checks this up front so you don't build an order we can't serve.

A vetted professional: national ID, tax registration and police record, a practical exam and an operator's approval before their first job. Before they arrive, the order shows you their name, rating and how far away they are.

At the start and at the end, yes: someone has to open the door, review the result with the photos and confirm the cash payment. During the work you can step out — the order status and the chat stay on your phone.

We don't offer key custody. Someone has to receive the professional and accept the finished work — you, or whoever is at the address.

The professional brings their own supplies — they're already in the price. Mention allergies and preferences in the order chat before the work starts: it's on record and the professional arrives informed.

No. Mark it in the order — the «pets» parameter exists exactly for that: the price accounts for it and the professional arrives knowing.

Yes. You build the order and follow the status and photos from your phone; whoever is at the address receives the professional and pays in cash at the end.

Open a claim from the order within four days, with photos. While the claim is open, the pro's payout stays on hold — an operator resolves it, not an argument at the door.

Only the assigned professional, and only for your order. Communication runs through the order chat; your address stops being shown to the professional once the order is finished.

In cash when the work is done. You and the professional each confirm the payment in your own app; the order closes when both marks are in.

The order total — no. Extras you approved during the work are added as separate lines, and you saw them before accepting.

It's not expected. The best thank-you is the rating: the professional's next jobs depend on it.

Four days from payment. The claim opens from the order itself, with photos.

A free redo, a partial refund or a full refund. An operator decides, looking at the photos and the order history.

Apply on the "For professionals" page, upload your ID, tax registration and police record, take the exam. After approval, offers arrive in your app.

In the app wallet: every job, hold and payout with its date. What accumulates is transferred by payout registry.